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Getting a Quote - If a locksmith is reluctant to provide you with a quote; this might mean that they will try to charge you what they want. Never use a locksmith who you have to force to provide you with a quote. Also, if they provide you with a quote and once they arrive, quote you another price, politely decline to allow them to handle the job. Move on to the next locksmith. Don’t just get one quote, get several quotes from different locksmith services.
Trustworthy - Make sure you ask around about specific locksmiths in the area. People are more than eager to share their experiences with you, good or bad. They have nothing to lose by sharing their experiences with you. This will help you determine if the locksmith you’re thinking of using is trustworthy or not. Also consider referencing some of the reputable online resources that allow consumers to review services providers. If someone has taken the time to write a review, they must have been very impressed with the service they received or very disappointed. You’ll be able to make the determination for yourself as to whether or not the locksmiths you are considering will serve your interest. The last thing you would want to happen is for them to duplicate your keys. Do your homework!
Professional affiliations - It is always a good sign if the locksmith is associated with a professional community of locksmiths. This is a good indication that they are interested in being able to provide their customers with the most comprehensive job possible. They are interested in keeping up with technology and emerging trends, which ultimately translates to good service.
A year in business - The longer the locksmith service has been in business, the more likely they are to have the experience needed to address your service needs. When a business has been around for a long time, it could also be a good sign that they are doing something that the customers like. If they weren’t, they probably would have gone out of business by now.
Get Referrals - Don’t just allow anyone into your home. Make sure you get at least two recommendations from trusted friends and family. Call references to find out about their experience with certain locksmiths in the area. Don’t be afraid to ask a locksmith that you are considering for references from satisfied customers that you may be able to contact. This not only ensures that you receive the help that you need but it also serves as a safety precaution.
Check credentials - Don’t be afraid to ask for credentials, such as, business license and certifications. If the locksmith isn’t able to show you these things, turn and walk away. A reputable and reliable locksmith will not hesitate to show you their credentials. In fact, most reputable locksmith services will present you with their credentials before you ever ask for them. Even though you can gather most of this information online, you simply want to see if they are forthcoming in providing you with the information that you have requested. If they are, there is a pretty good chance that you can trust what they say.
Ask for ID - Prior to allowing a locksmith into your home; make sure you receive the name of the service provider who will be visiting you. Once they arrive to your home, make sure you ask them for their ID so that you can be sure the person who is at your home is actually the person that works with the locksmith service you have hired. Even if they are wearing a uniform, you should still ask for the ID. They may no longer work with the service provider but have access to their system. You can never be too cautious. You just want to make sure they are who they say they are.
Emergency locksmith services - Don’t wait until the last minute to choose a locksmith. When you require the services of a locksmith, you don’t want to wait until you have an emergency situation to call one. Doing this can only make matters worse because you never know who will come to your home or car. Waiting until the last minute might also mean that you will not receive the quality of service you want and pay for.
Transportation fees - A reputable locksmith service will not charge you simply to come to where you are. If they quote you a fee for simply coming to your location, refute it and tell them you are not willing to pay the fee.
Finding a good, reputable and reliable locksmith is possible when you take the time out to do some research. If you do not do research prior to contacting a locksmith for servicing, you may not get what you pay for. Don’t waste your money or time, put in the time upfront and get what you really need in the end.